today at work...

I have customers of all kinds, the happy to be alive, the grumpy cause they owe us money, the chatty, the quiet, the tell you about their whole day type, and the get down to business type. everyone carries themselves so different and all have such different personalities, i like them all, even the unpleasant ones, if they weren't here i wouldn't know how nice it is when my nice insureds come in. my few favorite consist of both...

Mr.Smith:
Very negative about having to pay every month and always asks to make sure he is getting all of the discounts he deserves. i always reassure him, but it never fails next month i will answer the same thing. although he is grumpy when he comes in he calls me sweety and enduring names like that, so i know he likes me in a grandfather kind of way. although in a monotone kind of voice, it's kind underniether all of the "old grumpy man" act.

Mrs. Lew:
she doesn't even have insurance through our office, but i take the payment for her every month to her agent that lives in Galena Hills by me, but she just has the cutest personality. her attire makes her stand out more than most too... every month she will come to our office with a sweat jump suite wearing high heals with her hair very nice and blue eye shadow. what's not to like?

Mr.Reed:
he is a mid aged man who comes in about every couple of months to make sure everything is ok with his insurance policies, but i think he just gets lonely at his home. he comes to talk about his car shows that he goes to and what he has been dong since he has retired. jsut a very friendly guy, very upbeat, and enjoyable to be around.

all of the customers i like, but these are the ones that really make my days go by faster. i truely believe when you are nice to some one, it really does change that person's day for the better. i didn;t have enough time to list all of the customers that really do make my day better at work, but i'll add as they come in. :)